* {
    box-sizing: border-box;
}

body {
    margin: 0;
    background-color: #f4f6f7;
    color: #2c3e42;
    line-height: 1.6;
    font-family: 'Quicksand', Arial, Helvetica, sans-serif;
    padding: 0 1.5em;
}

.container {
    max-width: 1170px;
    margin-left: auto;
    margin-right: auto;
    padding: 1.5em;
}

ul {
    list-style: none;
    padding: 0;
}

/* HEADER */
.page-header {
    text-align: center;
    padding: 2.5em 1em 1.5em;
}

.page-header .eyebrow {
    display: inline-block;
    color: #008b9a;
    font-weight: 700;
    letter-spacing: .08em;
    text-transform: uppercase;
    font-size: .8em;
    margin-bottom: .5em;
}

.logo {
    text-align: center;
    font-size: 2.4em;
    margin: 0;
    color: #2c3e42;
    font-weight: 700;
}

.logo span {
    color: #008b9a;
}

.page-header .subtitle {
    max-width: 640px;
    margin: .75em auto 0;
    color: #5b6b70;
    font-size: 1em;
}

/* PROCEDIMIENTO DE RECLAMOS (columna lateral) */
.procedure-panel {
    background: #ffffff;
    border-radius: 14px;
    box-shadow: 0 4px 24px rgba(0, 0, 0, .08);
    border: 1px solid #e6ebec;
    padding: 1.6em;
    align-self: start;
}

.procedure-panel__title {
    margin: 0 0 1em;
    color: #2c3e42;
    font-size: 1.1em;
    font-weight: 700;
}

.procedure-panel__block {
    margin-bottom: 1.3em;
}

.procedure-panel__block:last-child {
    margin-bottom: 0;
}

.procedure-panel__block h3 {
    margin: 0 0 .5em;
    color: #008b9a;
    font-size: .95em;
    font-weight: 700;
}

.procedure-panel__block p {
    margin: 0 0 .6em;
    color: #5b6b70;
    font-size: .92em;
}

.procedure-panel__block ol,
.procedure-panel__list {
    margin: 0;
    padding-left: 1.2em;
    color: #5b6b70;
    font-size: .92em;
}

.procedure-panel__block ol li,
.procedure-panel__list li {
    padding: .15em 0;
}

.procedure-panel__list {
    list-style: disc;
}

/* LAYOUT */
.contact-wrapper {
    max-width: 1170px;
    margin: 0 auto 3em;
    display: grid;
    gap: 1.5em;
}

.contact-wrapper--3col {
    max-width: 1600px;
}

/* IFRAME CARD (lo único que ETV controla del formulario en sí: el marco) */
.contact-form {
    background: #ffffff;
    border-radius: 14px;
    box-shadow: 0 4px 24px rgba(0, 0, 0, .08);
    overflow: hidden;
    border: 1px solid #e6ebec;
}

.contact-form--mgr {
    padding: 0;
    line-height: 0;
}

.mgr-card-header {
    display: flex;
    align-items: center;
    gap: .6em;
    background: #008b9a;
    color: #fff;
    padding: 1em 1.4em;
    line-height: 1.3;
}

.mgr-card-header i {
    font-size: 1.2em;
}

.mgr-card-header .mgr-card-title {
    font-weight: 700;
    font-size: 1.05em;
}

.mgr-card-header .mgr-card-badge {
    margin-left: auto;
    background: rgba(255, 255, 255, .18);
    padding: .3em .8em;
    border-radius: 999px;
    font-size: .72em;
    text-transform: uppercase;
    letter-spacing: .05em;
}

.contact-form--mgr iframe {
    display: block;
    width: 100%;
    border: none;
    min-height: 1200px;
    background: #fff;
}

/* SIDEBAR */
.contact-info {
    background: #ffffff;
    border-radius: 14px;
    box-shadow: 0 4px 24px rgba(0, 0, 0, .08);
    border: 1px solid #e6ebec;
    padding: 1.8em;
}

.contact-info h4 {
    margin: 0 0 1em;
    color: #2c3e42;
    font-size: 1.15em;
    font-weight: 700;
}

.contact-info ul {
    margin: 0 0 1.4em;
}

.contact-info ul li {
    display: flex;
    align-items: center;
    gap: .6em;
    padding: .5em 0;
}

.contact-info a {
    text-decoration: none;
    color: #2c3e42;
    display: block;
}

.contact-info a:hover {
    color: #008b9a;
}

.contact-info ul i {
    width: 1.4em;
    text-align: center;
    color: #F38120;
}

.contact-info .info-block {
    border-top: 1px solid #eef1f2;
    padding-top: 1.2em;
    margin-top: 1.2em;
    color: #5b6b70;
    font-size: .92em;
}

.contact-info .info-block strong {
    color: #2c3e42;
}

.contact-info .info-block + .info-block {
    border-top: 1px solid #eef1f2;
}

/* LARGE SIZE */
@media(min-width: 900px) {
    body {
        padding: 0 4em;
    }

    .contact-wrapper {
        grid-template-columns: 2fr 1fr;
        align-items: start;
    }

    .contact-wrapper--3col {
        grid-template-columns: 1fr 2.8fr 1fr;
    }
}

@media(min-width: 1300px) {
    body {
        padding: 0 2.5em;
    }
}

@media(max-width: 480px) {
    .page-header {
        padding-top: 1.5em;
    }

    .logo {
        font-size: 1.8em;
    }
}